client success stories

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After implementing an Enterprise Resource Planning solution, a global confectioner noticed performance degradation. Leveraging a rapid assessment, a strategy was identified and evolved into redirecting Data Quality, Data Governance, and Program Management to effectively relaunch the business within six months, resulting in multiple performance gains.

A Fortune 500 pharmaceutical firm engaged our leadership to implement SAP Master Data Governance in support of their operations. The client aimed to centralize governance, improve data consolidation, and enhance the quality of their data and analytics efforts.

Our team was focused on establishing the greenfield implementation for SAP’s Master Data Governance in the Customer, Material, and Supplier domains. However, our initial assessment revealed that the implementation partner had failed to properly size the environment to support the project's needs. This necessitated environment enhancements, which, unfortunately, increased the project duration. Nevertheless, our recommendation did serve to improve overall functionality and stability.

We made recommendations to enhance the client’s attribute change request policies and technologies, resulting in a reduction of change process time by more than 90%. This was not only a significant improvement in cycle time but also strengthened the relationship with key business partners, who now perceived IT as proactive and focused on accelerating speed to market, reinforcing the partnership between IT and business stakeholders.

As life science corporations typically accelerate growth through acquisitions, we led an initiative to establish an Acquisition Toolkit. Historically, an acquisition would remain ring-fenced from the client’s environment for 3 to 5 years. Upon reviewing the client’s solution landscape and their growth projections, we identified an opportunity to standardize integration efforts. With the acquisition toolkit, the client was able to initiate the assessment during the acquisition due diligence, bringing the newly acquired firm into the enterprise solution landscape within 6 months of deal closing. This accelerated the adoption of policies, increased visibility into the financials of the newly acquired business unit and allowed for quicker overall integration. The acquisition dashboards enabled leadership to monitor the efforts from day one until the acquisition was complete. 

This case study underscores mbraco's commitment to supporting our clients above and beyond defined scope, delivering impactful solutions for sustainable growth. Our deep expertise, strategic thinking, and unwavering dedication to client success establish us as a preferred partner for organizations navigating the complexities of SAP and beyond.

Our team addressed a critical data security concern faced by a leading regional healthcare provider. The client's challenge stemmed from a loss of insight into how subscribers were interacting with patient data, further compounded by a decade-old transition to digital records. Rapid expansion had strained their ability to manage and secure their digital data effectively, leading to potential compliance gaps. The healthcare provider's compromised visibility into patient document engagement posed significant data security and compliance risks. With operations spanning multiple states, ensuring data privacy, integrity, and regulatory adherence had become increasingly complex. Their existing data management systems were ill-equipped to handle this scale, necessitating a comprehensive audit and strategic intervention.

We conducted an initial assessment of the client's data management landscape, assessing existing systems, controls, and processes. We also conducted a comprehensive compliance review to identify vulnerabilities and gaps in data security and protection. Drawing insights from both audits, we formulated a comprehensive solution.

Healthcare providers often grow very quickly, both organically and through acquisition. This growth, if unplanned, can strain data maturity. Across our 18-month engagement, we implemented a transformative data security framework:

• Enhanced Architecture: Identifying gaps triggered a comprehensive overhaul of the data environment, reinforcing security while optimizing operational efficiency.

• Enhanced Visibility: Integrating security and governance controls provided unprecedented transparency into data flow, strengthening compliance monitoring and risk management.

• Risk Mitigation: Implementing advanced security solutions and tailored user training significantly reduced the risk of exposure for sensitive personal information.

• Operational Continuity: Modifying the established framework ensured uninterrupted operations, enabling the healthcare provider to manage its multistate operations with confidence.

This case study underscores mbraco's commitment to delivering tailored, impactful solutions for intricate data security challenges. Our deep expertise, strategic thinking, and unwavering dedication to client success establish us as a preferred partner for organizations navigating the complex landscape of data security and compliance.